vl77 Privacy Policy — Your Data, Your Rights

Last Updated: October 8, 2026
Effective Date: October 8, 2026
Governing Law: Republic Act No. 10173 (Data Privacy Act of 2012), Republic of the Philippines

1. Scope and Application

This Privacy Policy applies to all personal data collected by vl77 (hereinafter referred to as "we," "us," "our," or "the Platform") in connection with the services offered at vl77.cam, including but not limited to online casino gaming, sports betting, bingo, live dealer games, and all related services and communications.

This Policy applies to all users of the vl77 platform regardless of their location, provided they access vl77 services. By creating an account or using any service provided by vl77, you consent to the collection and processing of your personal data as described in this Privacy Policy.

vl77 acts as the Personal Information Controller (PIC) as defined under Republic Act No. 10173, the Data Privacy Act of 2012 of the Republic of the Philippines, with respect to all personal data collected through its platform.

2. Information We Collect

2.1 Information You Provide Directly

When you create an account, use our services, or communicate with us, we collect the following categories of personal information:

Category	Examples	Purpose
Identity Data	Full name, date of birth, government ID number	Account registration, KYC verification, age verification
Contact Data	Email address, mobile number, residential address	Account communication, verification, support
Financial Data	Payment method details (GCash, PayMaya, bank account information)	Deposit and withdrawal processing
KYC Documents	Government-issued ID, proof of address, selfie verification	Identity verification, AML compliance
Account Credentials	Username, encrypted password	Account security and access control
Support Communications	Live chat transcripts, email correspondence	Customer support, dispute resolution

2.2 Information Collected Automatically

When you access the vl77 platform, we automatically collect certain technical and behavioral data:

• Device and Technical Data: IP address, device type, operating system, browser type and version, screen resolution, and device identifiers.
• Usage Data: Pages visited, games played, session duration, click patterns, and navigation paths within the platform.
• Transaction Data: Records of deposits, withdrawals, bets placed, game outcomes, and bonus activity associated with your account.
• Location Data: General geographic location derived from IP address for regulatory compliance and fraud prevention purposes.
• Log Data: Server log files that record access times, error reports, and platform performance data.

2.3 Information from Third Parties

We may receive information about you from third-party sources, including payment processors (for transaction verification), identity verification service providers (for KYC purposes), fraud detection services, and publicly available sources where relevant to regulatory compliance.

3. How We Use Your Information

vl77 uses the personal data we collect for the following purposes:

• Account Management: Creating and maintaining your player account, processing your registration, verifying your identity, and managing your account settings and preferences.
• Service Delivery: Providing access to casino games, sports betting, and all other vl77 platform features; processing deposits and withdrawals; crediting winnings to your account.
• Regulatory Compliance: Fulfilling our obligations under PAGCOR regulations, Philippine anti-money laundering laws (Republic Act No. 9160 as amended), and the Data Privacy Act of 2012, including mandatory reporting requirements.
• Age and Identity Verification: Ensuring all players are at least 21 years of age in compliance with PAGCOR's age restriction requirements, and verifying that users are who they claim to be.
• Fraud Prevention and Security: Detecting, investigating, and preventing fraudulent transactions, cheating, money laundering, unauthorized account access, and other illegal or prohibited activities.
• Customer Support: Responding to your inquiries, resolving disputes, and providing technical assistance.
• Responsible Gaming: Monitoring gaming behavior to identify potential problem gambling indicators and administering self-exclusion and deposit limit programs.
• Communications: Sending you service-related notifications, account alerts, security messages, and — where you have given your consent — promotional communications about offers and promotions.
• Platform Improvement: Analyzing usage patterns and player behavior in aggregate to improve platform performance, game offerings, and user experience.
• Legal Obligations: Complying with court orders, legal proceedings, regulatory requests, and other legally binding obligations.

4. Legal Basis for Processing

Under the Data Privacy Act of 2012, vl77 processes your personal data on the following legal bases:

• Contractual Necessity: Processing necessary for the performance of our contract with you — i.e., providing the gaming and betting services you have registered to use, processing payments, and managing your account.
• Legal Obligation: Processing required to comply with applicable Philippine laws and regulations, including PAGCOR licensing requirements, anti-money laundering obligations, and PAGCOR responsible gaming mandates.
• Legitimate Interests: Processing necessary for vl77's legitimate interests, including fraud prevention, platform security, and internal analytics, where such interests are not overridden by your data protection rights.
• Consent: Where we rely on your consent as the legal basis — for example, for marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.

5. Data Sharing and Disclosure

vl77 does not sell, rent, or trade your personal information to third parties for their marketing purposes. We share personal data only in the following circumstances:

• Service Providers: We engage third-party service providers to assist with platform operations, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank, UnionBank), identity verification providers, IT infrastructure providers, and customer support systems. These providers are contractually bound to handle your data securely and only for the specified purpose.
• Game Content Providers: Game providers (such as JILI and live dealer studio operators) may receive limited technical data necessary for game delivery and fair play verification.
• Regulatory Authorities: We are required to share certain player data with PAGCOR and other Philippine regulatory or law enforcement authorities upon lawful request, including data related to anti-money laundering monitoring and responsible gaming compliance.
• Legal Compliance: We may disclose your personal data if required to do so by law, court order, legal process, or governmental authority, or where disclosure is necessary to protect the rights, property, or safety of vl77, its users, or the public.
• Business Transfers: In the event of a merger, acquisition, or sale of all or substantially all of vl77's assets, personal data may be transferred as part of that transaction. You will be notified of any such change and the applicable privacy protections that will apply.

6. Cookies and Tracking Technologies

vl77 uses cookies and similar tracking technologies to enhance your platform experience, maintain your session, and gather analytics data. The types of cookies we use include:

• Strictly Necessary Cookies: Required for the platform to function properly, including session management, login state, and security features. These cannot be disabled without significantly impairing platform functionality.
• Performance Cookies: Collect anonymized data about how users interact with the platform, which pages are most visited, and how long sessions last. This data is used solely to improve the platform.
• Functional Cookies: Remember your preferences such as language settings, game display preferences, and other personalization options to improve your experience.
• Analytics Cookies: Help us understand aggregate player behavior and platform performance. Data collected through analytics cookies is anonymized where possible.

You may control cookie settings through your browser preferences. Note that disabling certain categories of cookies may affect the functionality of some vl77 platform features.

7. Data Retention

vl77 retains your personal data for as long as your account remains active and for such additional period as is required by applicable law or regulatory obligation. Specific retention periods include:

• Account Data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with PAGCOR and anti-money laundering record-keeping requirements.
• Transaction Records: Retained for a minimum of five (5) years from the date of each transaction in accordance with Philippine AML law.
• KYC Documents: Retained for the duration of account registration plus a minimum of five (5) years after account closure.
• Support Communications: Retained for up to three (3) years from the date of the communication for dispute resolution and service improvement purposes.
• Marketing Preferences: Retained until you withdraw your consent or close your account, whichever is earlier.

Upon expiry of the applicable retention period, vl77 will securely delete or anonymize your personal data in accordance with applicable data disposal procedures.

8. Data Security

vl77 implements appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, or alteration. Our security measures include:

• SSL/TLS encryption for all data transmitted between your device and the vl77 platform;
• Encryption at rest for sensitive stored data, including financial information and identity documents;
• Access controls limiting employee access to personal data on a strict need-to-know basis;
• Regular security assessments and penetration testing of platform infrastructure;
• Multi-factor authentication options for player accounts;
• Continuous monitoring for unauthorized access attempts and suspicious activity.

While we take reasonable and appropriate measures to protect your data, no method of electronic transmission or storage is completely secure. In the event of a data breach that poses a risk to your rights and freedoms, vl77 will notify the National Privacy Commission (NPC) and affected users as required under the Data Privacy Act.

9. Your Rights Under the Data Privacy Act

As a data subject under Republic Act No. 10173, you have the following rights with respect to your personal data held by vl77:

• Right to Be Informed: The right to be notified of how your personal data is collected, used, and processed. This Privacy Policy serves as vl77's fulfillment of this obligation.
• Right to Access: The right to request a copy of the personal data we hold about you, along with information about how it is processed.
• Right to Rectification: The right to request correction of any inaccurate, incomplete, or outdated personal data in our records.
• Right to Erasure or Blocking: The right to request deletion or blocking of your personal data where processing is no longer necessary, where you withdraw consent, or where data has been unlawfully processed — subject to legal retention requirements.
• Right to Object: The right to object to certain types of processing, including processing for direct marketing purposes.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format where technically feasible.
• Right to Lodge a Complaint: The right to file a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer through the contact details provided in Section 14 of this Policy. We will respond to all verified requests within the timeframes required by the Data Privacy Act.

10. Children's Privacy and Age Restriction

Age verification is a mandatory component of our KYC process. If we discover that we have inadvertently collected personal data from a person under the age of 21, we will promptly delete such data and close the associated account.

If you are a parent or guardian and believe your minor child has registered on vl77 in violation of our age policy, please contact us immediately at [email protected] so we can investigate and take appropriate action.

11. Cross-Border Data Transfers

vl77 operates primarily within the Philippines and processes most personal data domestically. Where it is necessary to transfer personal data to third-party service providers or data processors located outside the Philippines — for example, cloud infrastructure providers or game platform operators — vl77 ensures that appropriate safeguards are in place to protect your data to the standard required by the Data Privacy Act of 2012.

Such safeguards may include contractual data processing agreements that require recipient parties to maintain data protection standards equivalent to those required under Philippine law, or transfers to jurisdictions that the National Privacy Commission has recognized as providing adequate data protection.

12. Third-Party Links and Integrated Services

The vl77 platform may include links to or integrations with third-party services necessary for platform operation, such as payment gateways and game content delivery platforms. This Privacy Policy applies only to data processed by vl77 directly. Third-party services operate under their own privacy policies, which vl77 does not control.

We encourage you to review the privacy policies of any third-party payment processors or service providers you interact with through the vl77 platform. vl77 is not responsible for the privacy practices of third-party providers.

13. Changes to This Privacy Policy

vl77 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform services. The "Last Updated" date at the top of this document indicates when the most recent changes were made.

When we make material changes to this Privacy Policy, we will notify you through your registered email address or a prominent notice within your vl77 account dashboard prior to the changes taking effect. Your continued use of vl77 services after the effective date of an updated Privacy Policy constitutes your acceptance of the revised terms.

If you do not agree with material changes to this Privacy Policy, you may close your account and request deletion of your data (subject to our mandatory legal retention obligations) by contacting us through the details in Section 14.

14. Contact Us and Data Protection Officer

For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact us through the following channels:

• Email: [email protected]
• Live Chat: Available 24/7 on the vl77 website
• Languages: Inquiries accepted in English and Filipino

vl77 has designated a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012. To reach the DPO specifically regarding a data privacy concern or to exercise your data subject rights under RA 10173, please email us and mark your subject line with "Data Privacy Request."

We are committed to acknowledging all data privacy inquiries within three (3) business days and to resolving them within the timeframes prescribed by the Data Privacy Act. If you remain unsatisfied with our response, you have the right to escalate your complaint to the National Privacy Commission of the Philippines.